What our Customers say...
The most honest and caring contractors you will ever meet! They were not only knowledgeable and quick to respond to our flood, but also very comforting in such a terrible time. They truly made a very difficult situation a pleasant experience. It was nice to have a small business feel in such a large and reputable company. We felt like a member of their family during the entire process and they had our trust from day 1 with their honesty. WooHoo! As good as it gets! is an understatement!
They were amazing. Showed up within 30 minutes of calling them. Made us feel very comfortable with the process. Worked fast and were very cautious in handling our personal items. It's never a good thing when your house has a flood but they helped keep us calm and explained the process every step of the way.
The guys at SERVPRO really came through for me when my rental property had water damage. They were very thorough and helped identify the damage that I couldn't see. They quickly got to the root of the problem and helped get things taken care of so my tenants could be comfortable again. Really honest and I would definitely recommend them!
We had a leak in the upstairs bathroom that went through the wall into the bonus room, and downstairs into the formal dining room and pantry. My insurance company had me contact the corporate office for SERVPRO. I was told that I would receive a call back within the hour. I not only had a call back, but also had a crew of three in my home within the hour. Jim, Mike and the rest of the crew answered all of my questions (and there were a lot!).
They protected my entire home with plastic on the carpets, as well as the openings to the dining room. Within a few hours, the crew had all of the damaged drywall; baseboards and tile removed and had fans, de-humidifiers and air scrubbers running. I am a TOTAL neat freak - and they did a wonderful job of keeping my house clean! Jim made sure that he kept us informed of everything that was going on, how long the cleanup would take and what to do after they were done.
I was concerned we may have black mold in our rented home. We telephoned Jim Simmang who showed up within the hour. Over the phone Jim told us the inspection would be free, and only if we showed positive signs of mold would we move forward with additional services. Jim showed up and gave us a very thorough inspection. He was timely, courteous, and very personable. I feel his inspection was very thorough and honest, and I felt comfortable having him in my home. Thanks for the great job, Jim!
Great service and clean work! I had a horrible mold issue in my kitchen and the crew came in a cleaned everything up quickly and cleanly. I definitely recommend their work!
I cannot speak highly enough of the outstanding treatment we received. I would recommend SERVPRO of Norco/Mira Loma to anyone! I hope we never have another leak, but if I do, Jim will be my first phone call! A HUGE thank you to Jim and his crew.
We contacted SERVPRO when we had a leak in our kitchen. Our insurance company wasn't helping us and we were afraid of getting mold. Jim answered right away and talked to us for at least 20 minutes. He explained the process between state farm and a mold remediation. He made everything so much clearer than the claims adjuster. He came the very next day (for free) he spent 2 1/2 hours testing and sealing up the area that now had mold to protect us, again at no charge.
After finally getting my claim approved I called him and he immediately came with his team and within 5 days we are now back in out home, MOLD FREE. we still have a lot to do with repairing the kitchen with a contractor but as for SERVPRO Mira Loma you guys ROCK! Thanks again for your quick professional response.
I was and have been extremely impressed with the fast, knowledgeable and cost effective service we received from SERVPRO. Their honest, friendly staff is exceptional! We hope we don't have to, but if we do have an emergency again, we will use them again in a heartbeat.
Jim and his crew did an excellent job. All of the workers were very knowledgable and helpful. I would recommend them to friends and would use them again.
Highly recommend Jim at SERVPRO of Norco/Mira Loma. He was very good at explaining the issue and the resolution. My rental property had a leak and mold issue. Scary stuff but Jim took care of it. Very professional, clean, and honest. I appreciate the long hours and extra communication between me and my tenant. Thank you!
I found the SERVPRO technicians to be very professional, courteous and effeceint,answered all my questions and made me feel very comfortable during a very stressful time. From the moment Jim and his crew arrived they went to work to control the situation. I would highly recommend this company to friends and family as not only were they recommended by the insurance company but by family that have used them before.
Came home from work on Monday to find the bamboo flooring in the kitchen was seeping with water. Called our home insurance and they got SERVPRO on the job early next day. Jim Simmang took time to explain the process from the beginning to the end. Jim's knowledge of my home insurance was very helpful.
Very much appreciate being able to call and text Jim and his team during the process and always getting a reply back quickly. In five days SERVPRO's part of the work was done. The whole team was friendly, and efficient, it was a pleasure to work with them and helped to release the stress of dealing with an unplanned home emergency.
We had a water leak at midnight, and they were out here within an hour. Everyone was profession and extremely helpful. I highly recommend them.
Having water damage in your home is not something most of us look forward to. If it happens though you want knowledgeable and empathetic professionals to mitigate the problem. I called Jim and his SERVPRO team and was delighted by their service.
They explain what is going on and treat you like family. They even work directly with the insurance company and make sure your interests are protected. I hope you never have a leak that damages your home, but if you do call Jim and his SERVPRO of Norco/Mira Loma team!
The last thing anyone wants to find in their house is a water leak. If you do, count on Jim and his SERVPRO team of Norco/Mira Loma to make the process of remediation as painless as possible. Jim and his team are knowledgeable professionals who are prompt and efficient while empathizing with their customers distress. If you need this type of service this is the team to call.