Recent Posts

Common Causes of Water Damage

9/2/2020 (Permalink)


Common Causes of Water Damage

Water damage is one of the most serious problems that a property owner can face. In fact, there are a significant number of water losses annually nationwide.

Some of the most common causes are from nature in the form of floods caused by rains, main line water ruptures or other municipality malfunctions.

In the home such water losses potentially are caused by old/damaged pipes, appliances, drains, toilets and HVAC units are just a few.

Any of the above situations will affect either short- or long-term damage

depending on the cause and term of the event. The good news is that the remediation can be accomplished by a professional restoration company.

For assistance with any of your Restoration needs please call SERVPRO of Norco/Mira Loma at 951-735-6815

How to Help Prevent Mold in Your Home

9/2/2020 (Permalink)


Mold in your home is more than a visual, cosmetic or odor issue among many other affects it may have … and you are not alone! A significant percentage of homes experience mold growth throughout the nation.

The old adage “an ounce of prevention, is worth a pound of cure” applies to mold growth. There are things which can help control the growth, and here are a few suggestions.

Control Moisture

There are several elements that promote mold growth, moisture being one of them. Without moisture it becomes difficult for mold to thrive and spills and leaks are not the only contributors. Water vapor equals humidity and this gaseous form of moisture is yet another source of moisture.

Detection of water vapor can be confirmed by use of a hygrometer. These devices measure the current indoor humidity and if placed in a heavily trafficked area can easily be monitored daily. Levels between 30 and 50% generally are acceptable for control of moisture which could lead to mold growth.

Ventilate the Home

Air can hold large amounts of the humidity described above a but can condense into moisture given the right temperatures. When this happens, you will see the typical water “beading up” on various surfaces such as walls and windows. Simply opening a window when the conditions permit will help eliminate this moisture!

House Fans Will Work

Normally there are at least two fans already in the home; the kitchen fan and the bathroom fan. While each of these tools are for removing smoke and odors in their respective purposes, the additional effect would be helping circulate air and prevent moisture. Additional portable fans will help supplement areas not directly influenced by the former two fans.

Outdoor Sprinklers and Gutters

Excessive water from over watering (especially in summer) which may cause standing water against the house or any path the water may take to lead to standing water needs to be addressed and fixed. Both of these situations could lead to water invading the foundation and creating an environment for mold growth.

The same applies for rain gutters. These devices are meant to direct water away from the home, but if left unattended can become clogged with debris. This will have the reverse effect and create standing water as does the sprinkler.


In our Water Damage Blog, we discussed the effect of leaks in your plumbing and the damage water has on your home; as a result, one of those indicators was mold growth and is reinforced here. That undetected leak under the kitchen, bathroom or laundry room sink are the most common areas for mold growth to flourish.

For further information feel free to call SERVPRO of Norco/Mira Loma 951-735-6815

Why Use a Restoration Company?

8/29/2020 (Permalink)

Why Use a Restoration Company?

If there becomes a time a disaster strikes your home or business, you may need professional help in restoring your property to its former condition quickly.

What Do Restoration Companies Do?

Simply, a restoration company will restore your property after it has been damaged by a disaster. Disasters such as storms, hurricanes, biohazards, mold, smoke, and water damage. Many disasters such as these come with unseen problems, and that’s just one of the reasons to hire a professional and reputable emergency restoration company. The company you choose should be certified in mold remediation, the drying process, clean up of heavy soot and smoke, and, lastly, the property should be left in a safe condition.

So, how does one go about finding a reputable, professional emergency restoration company? Listed below are a few tips to consider when choosing the right restoration company for you:

Contact Your Insurance Company

In many cases your insurance agent will have a restoration company that they have used for other clients and are confident in their capabilities.  Once you have established these resources, you need to review their website, and use the media, i.e. Google, Yelp etc. Call the companies and ask specific questions, too.

If Possible, Choose a Company in Your Community

You’ll want a local company, as they can arrive swiftly onsite to assess the damage to your property. Find out how many years they have been in business and how many related projects they have completed within the last year.

24/7 Response Time

Emergency Service Restoration Companies should have 24/7 response crews because they know that disasters are not scheduled, and fire and water disasters need to be addressed quickly.

Staying Informed
How and when will the company be communicating with you? Establish who your contact will be during the process. Develop a line of communication that will satisfy you as the customer which keeps you appraised of the schedule, changes in the scope of the product and anything that may change in the progress of the process.  

Call SERVPRO of Norco/Mira Loma today for assistance at 951-735-6815

Where Does Mold Occur in Your Home?

8/29/2020 (Permalink)

Where Does Mold Occur in Your Home?

Mold in the home and commercial mold damage cannot be ignored.

Contrary to popular belief, it’s not just basements, bathrooms, and kitchens in which fungus likes to grow. It’s any room in any home or office, and it can even grow inside walls and other structures. The best way to know if there is mold in the home or commercial mold damage happening in places unseen by the naked eye is to look for the signs.

Recognize the Signs of Mold Damage

Mold doesn’t always appear in obvious places and oftentimes is not a visibly dark blotch. Oftentimes the mold will appear as a slightly less form of mildew which is a step prior to mold.
It can hide in hard-to-reach corners and release spores, causing unwanted health effects. The other common sign of mold in the home is a smelly odor without a prominent source. It might smell moldy and moist, and this smelly odor cannot be removed effectively with merely deodorizing.

Some of the more common places you might find mold are listed below.

Keep in mind mold growth can occur within 24-72 hours under the right conditions.

Shower and Bathtub

Bathrooms and showers provide the perfect mix of conditions for mold to grow in. Moist, warm, and dark corners can promote mold growth for a long-term stay if you aren’t proactively cleaning all surfaces. To combat mold growth, keep the area well ventilated before, during and after showers and baths.  Pay attention to any water that spills over the tub. Other prominent areas include tile grout, moisture around the sink, under unused bottles and under bathmats.

HVAC Units

Another common place to find mold is in and around the air conditioner.

Window A/C units if not installed correctly will leak and produce condensation around its housing.

Central air conditioning units do a better job at directing runoff and controlling the amount of condensation. But here too certain situations such as A/C coils freezing and thawing, faulty emergency shut off switches not engaging if the run off hose is clogged or the overflow tray is damaged, and water is flowing onto the flooring, are all contributors to potential mold growth.

Kitchen Sink

While the kitchen may see the most attention for clean ups, in and around the kitchen sink provides ample conditions for mold.

Anywhere dampness may find a place to accumulate especially if you add a warm dark environment there is an opportunity for growth.

Old sponges, a dripping faucet, cracked or damaged back splashes or even peeling caulking will provide that space to develop spores.

And of course under the sink, that leaky pipe or garbage disposal can be yet another source.

Refrigerator and Washing Machine

Most of us experience water loss and mold growth from drips off the water line providing filtered water and water for ice to the appliance. Not seeing that drip over time is one of the main reasons for mold growth around the refrigerator. In addition to that obvious source however is the very coils of the appliance which creates its own moisture/condensation from the same growth. Washer overflows, leaks or the hose fitting comes loose. If the dryer vent becomes clogged or loose, it can also push moist air out, creating perfect conditions for mold.

Mold removal requires professional equipment and tools. Call SERVPRO of Norco/Mira Loma 951-735-6815

SERVPRO is Here to Help during this time of need

8/28/2020 (Permalink)


During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today SERVPRO of Norco/Mira Loma 951-735-6815


Let us help you get back to business

8/24/2020 (Permalink)


Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Norco / Mira Loma today at  951-735-6815 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

For Immediate Service in Norco or Mira Loma, Call SERVPRO

12/20/2019 (Permalink)

SERVPRO of Norco/Mira Loma provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Norco or Mira Loma. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (951) 735-6815

Residential Services

Whether your Norco or Mira Loma home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Norco or Mira Loma commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Restoring Your Norco and Mira Loma Commercial Property After A Water Damage Event

12/13/2019 (Permalink)

Flooding and water damage events at Norco or Mira Loma commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Norco/Mira Loma

SERVPRO of Norco/Mira Loma specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Norco/Mira Loma Residents: Follow These Mold Safety Tips If You Suspect Mold

12/6/2019 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Norco/Mira Loma for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Norco/Mira Loma specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (951) 735-6815

Norco/Mira Loma Smoke and Soot Cleanup

11/26/2019 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Norco/Mira Loma will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (951) 735-6815